Frequently Asked Questions
Everything you need to know about Teak Tuning products, shipping, and fingerboarding.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
Do you offer international shipping?
Yes, Teak Tuning ships worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout based on your location and selected shipping method.
What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. If you receive a defective item, please contact our support team immediately for a replacement or refund.
Are Teak Tuning products compatible with other fingerboard brands?
Yes, our wheels, trucks, and tuning components are designed to be compatible with most standard fingerboard brands. However, we recommend checking specific product descriptions for detailed sizing and fitment information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and various 'Buy Now, Pay Later' options at checkout.
How do I know which tuning is right for my setup?
Tuning is largely based on personal preference. We offer a variety of durometers and shapes, ranging from soft bushings for loose trucks to firm o-rings for more stability. Check out our 'Tuning Guide' on the blog for a deep dive into the differences.